Responsible Gaming

Introduction

At 43 Roseberry Avenue, we believe that casino gaming should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Please play responsibly and within your means. Set a budget you can afford to lose and stick to it.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not gamble.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding gambling activities or lying about the amount of time spent gambling
• Borrowing money or going into debt to finance gambling
• Experiencing mood swings or irritability when unable to gamble
• Neglecting work, school, family, or social commitments due to gambling
• Feeling the need to gamble with increasing amounts for the same level of excitement
• Failed attempts to cut back or stop gambling
• Using gambling as an escape from problems or negative emotions
• Jeopardizing relationships, job, or educational opportunities

If you recognize any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools

We provide the following tools to help you maintain control:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specified timeframe
• Loss Limits: Set a maximum amount you are willing to lose during each gaming session
• Session Time Limits: Restrict the amount of time you spend gambling in a single session
• Reality Checks: Receive periodic reminders about how long you have been playing and how much you have spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services

To activate any of these tools, please contact our customer support team or adjust your account settings in the responsible gaming section of your profile.

Support Organizations in New Zealand

If you or someone you know is struggling with gambling, help is available:

New Zealand Resources:

• Problem Gambling Foundation (PGF)
  Phone: 0800 664 262 (Free and confidential)
  Website: www.pgf.nz
  Offers counselling, support groups, and resources for problem gambling
• Gamblers Anonymous
  Phone: 0800 222 555
  Website: www.gamblersanonymous.org.nz
  Peer support and recovery meetings throughout New Zealand

International Resources:

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org

Call to Action

If you believe you have a gambling problem, please seek help immediately. There is no shame in reaching out. Support is available 24/7 from trained professionals who can help you regain control. Contact the Problem Gambling Foundation on 0800 664 262 or visit their website at www.pgf.nz.

Remember: Gambling should be fun. If it stops being fun, it's time to get help.